HUP — Heritage Understanding & Participation

Museums don't need more young visitors. They need young people who feel heritage belongs to them.

HUP pairs young people with museum teams in Heritage Hackathons: together they explore what heritage makes them feel — and turn it into experiences any visitor can share.

Be first to get pilot stories, webinars and the free HUP Toolkit as they're released.

Creative Europe · 2026–20285 museums · 5 countriesAges 10–16
Why this matters

Somewhere along the way, young people stopped feeling invited.

For generations, museums have kept Europe's memory safe. That work still matters — but the next generation is drifting out of the picture.

Here's the thing: attendance isn't really the problem. Young people still come — with school, with family. They look, they learn something, they leave. What's missing is what stays: the feeling that any of it is theirs. And what museums miss is everything those young visitors could have told them.

Both sides lose. It doesn't have to stay that way.

26 of 27

In all but one EU country, fewer young people visit museums and heritage sites than a decade ago.

Eurostat culture statistics — participation by age group, 2015–2022 (2024 update)
15%
vs
56%

Only 15% of European youth engage with cultural organisations. 56% get their culture from social media instead.

EU youth participation surveys, cited in the HUP proposal (2025)

“Unwelcoming. Irrelevant.”

How young people often describe museums

“We speak to, rather than with, teenagers.”

How museum professionals describe their own programmes

Eriksson & Stage 2023 · Tate Research Centre 2022 · sector interviews in the HUP proposal
Imagine instead

A way to discover what truly connects with young people.

When young people help shape what heritage means, they stop borrowing it — it becomes theirs. And museums gain something rare: partners who say out loud what other visitors only think.

Today
With HUP
Visitors
Co-authors
Watching
Co-creating meaning
“Please don’t touch”
“What would you make of this?”
One school trip
An ongoing relationship
The museum’s story
A story told together
The method

What happens in a Heritage Hackathon?

Small teams of young people and museum staff pick one piece of heritage — an object, a story, a place — and bring it to life for others. Seven steps, one arc:

1

MEET

Meet real heritage — and choose your object.
2

FEEL

What does it make you feel — and why does it matter?
3

PROMISE

the hingeDecide what a future visitor should get to feel.
4

SHAPE

Imagine how — then give the experience a visible shape.
5

BUILD

Build it so someone can live it.
6

GIVE

Press play: give it to a real audience and watch what they feel.
7

KEEP

Decide what we keep — the learning, the care, the story.

Real objects. Real feelings. Real prototypes.

Explore the full method

And the ideas don't die in a slide deck: after each hackathon, teams get four months and a small budget to build them for real.

The deeper design

One hackathon.
Three levels of change.

A Heritage Hackathon looks like a fast, joyful design day. It is. But it's built so the learning doesn't stop when the day ends — it loops, three times, each turn wider than the last.

1

Level 1 · In the room

Young people become co-authors.

They research, imagine, build and present — and discover that heritage isn’t just something you inherit. It’s something you can shape.

2

Level 2 · On both sides of the table

Museum professionals become co-creators.

Working with young people rather than for them, they see their collection through new eyes: what surprises, what confuses, which stories get reached for — and which never would be.

3

Level 3 · Long after the day

The museum itself learns.

What young people feel, choose and ask for flows back into exhibitions, programmes and plans. Participation stops being a one-off event and becomes a way of working.

When young people show a museum what moves them, the museum learns how to move everyone.

That's why our line is a spring, not a circle — every turn carries the last one's lessons forward.

The proof

What comes out of it?

Working prototypes — not reports.

Tours with feelings

Guided experiences built around emotion, not just dates.

Games & quests

The collection becomes a playground.

Installations

Spaces to touch, hear, step into.

Digital & AI experiences

AR trails, audio stories, objects that talk back.

Youth-to-youth campaigns

Young people inviting other young people in.

New welcomes

Fresh rituals for a museum’s next generation.

The first HUP prototypes will be built in 2027, in five pilot museums across five countries. We'll share every one here — including what flopped.

Who's behind this

Built together, from the start.

No single organisation can change how heritage is experienced. Every HUP Hackathon puts six kinds of people around the same table.

Project partners

Museum partners

Pilot hackathons also run at Ipavec House & Rifnik (Šentjur) and a heritage site in Naoussa (Greece).

Where we are

Built in the open.

HUP runs from 2026 to 2028. This is the road — updated as we travel it.

Now · 2026

Research & co-creation You are here

Mapping how heritage interpretation and child-led design fit together — and writing the first HUP method. The first tools are already being tested with young people in Slovenia.

Late 2026

Training

Sixteen museum professionals from five countries train together in the Netherlands.

2027

Five pilot hackathons

Five museums, five countries, one method — stress-tested by the most honest audience there is.

2027

Prototyping

Each pilot idea gets four months and a small budget to become real.

Late 2027

Showcases

Prototypes meet their communities. We take notes.

2028

Everything goes open

Manual, toolkit, videos — free for any museum, anywhere.

Field notes

Notes from the journey

No press releases. Just honest notes from the road: what we're trying, what's working, what we're changing.

Read all field notes

Six teenagers, one canvas, fifteen minutes

Testing our first tool with young people in Šentjur.

Coming soon

Feelings first, facts later

Why HUP starts from emotion.

Coming soon

Five museums, five countries, one question

Meet the pilots.

Coming soon
The goods

Everything we make will be free.

Open licence, no paywall. We'd just rather test things with real museums and real young people before handing them over.

HUP Hackathon Manual

How to run one, step by step.

In testing · late 2026

Facilitation Toolkit

Canvases, cards, templates.

Coming 2028

Training videos

See the method in action.

Coming 2027

Field research & insights

What we’re learning as we go.

Rolling out now

Want each one the day it's released? Join the community

Help shape the future of heritage.

Whether you run a museum, teach, research participation — or simply believe young people deserve a real seat at the table — this journey is open.

  • Field notes from the pilots, as they happen
  • Invitations to webinars and showcases
  • Early access to test resources
  • The full toolkit, free, the day it’s released

A handful of emails a year. Every one worth opening. Leave anytime.

Want to bring HUP to your museum after the pilots? Get in touch — we're keeping a list.